Level 2 Service Engineer

Full time in IT & IT Infrastructure Email Job
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Job Description

Our client is looking for a new Level 2 Service Engineer to join their team. The Level 2 Service Engineer is responsible for resolving requests in the Practice Protect platform. Requirements:

• Work experience in a similar capacity
• Strong communication skills both verbal and written
• Willingness to grow professionally by learning new skills and building personal value as an IT professional
• A problem solving mindset and the ability to think outside the box in solving complex problems
• Sense of urgency in completing service requests according to service level agreements
• Resourcefulness to use the tools provided by the company
• Conceptual understanding of the ITIL framework
• Knowledge of Microsoft Office 365 and Outlook
• Knowledge of Microsoft Windows Server 2012/2016/2019 environment

If you are interested in this role please email us (jessica@nurturingfutures.com) with an updated copy of your CV. Alternatively if you could think of anyone else who would benefit from this opportunity, please feel free to pass on our information. Thank you!

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